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Privacy Policy

How Grith Solutions Pty Ltd collects, uses, and protects your personal information.

Effective Date: 15 April 2026  |  Last Reviewed: 15 April 2026  |  Jurisdiction: Western Australia, Australia

1. About This Policy

Grith Solutions Pty Ltd (ABN 99 696 979 852 / ACN 696 979 852) ("Grith Solutions", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.

By using our website (grithsolutionspty.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

Grith Solutions Pty Ltd is a business and technology consulting firm registered in Western Australia, Australia.

  • Company Name: Grith Solutions Pty Ltd
  • ABN: 99 696 979 852
  • ACN: 696 979 852
  • Address: WA 6148, Australia
  • Email: ceo@grithsolutionspty.site

3. Information We Collect

We may collect the following types of personal information:

  • Identity information: full name, job title, company affiliation
  • Contact details: email address, phone number, postal address
  • Engagement information: details of your business objectives, systems, and challenges that you share with us in the course of our work
  • Communication records: emails, enquiry form submissions, meeting notes, and other correspondence
  • Website usage data: IP address, browser type, pages visited, time on site (collected through standard server logs or analytics tools)
  • Sensitive information: we will only collect sensitive information where it is reasonably necessary for our services and where you have consented or it is otherwise permitted by law

We collect personal information by lawful and fair means, and where practicable, directly from you.

4. How We Collect Information

We collect personal information through:

  • Enquiry forms submitted on our website
  • Direct email, phone, or video-call communications
  • In-person meetings, workshops, and discovery sessions
  • Engagement agreements and Statements of Work
  • Automatically via cookies and server logs when you visit our website
  • Third parties such as referral partners or publicly available sources (where applicable)

5. How We Use Your Information

We use personal information to:

  • Respond to your enquiries and provide our consulting services
  • Deliver business strategy, IT, cyber security, automation, data, and change management engagements
  • Comply with legal and regulatory obligations, including the Corporations Act 2001 (Cth) and the Privacy Act
  • Send service-related communications, updates, and invoices
  • Improve our website and service offerings
  • Where you have consented, send occasional marketing communications about relevant services or insights
  • Conduct internal business administration

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and professional advisers (on a need-to-know basis)
  • Third-party service providers (e.g. IT/hosting, accounting, legal) who assist us in operating our business — subject to confidentiality obligations
  • Government agencies, regulators, or law enforcement bodies where required by law
  • Technology partners and vendors where this is necessary to deliver your engagement (and with your knowledge)
  • Courts or tribunals, if we are a party to legal proceedings

We do not sell or rent your personal information to third parties for their own marketing purposes.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

  • Encrypted email and password-protected document storage
  • Multi-factor authentication on business-critical systems
  • Access controls restricting personal information to authorised personnel
  • HTTPS encryption on our website
  • Alignment with the Australian Cyber Security Centre's Essential Eight guidelines

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can configure your browser to refuse cookies; however, this may limit some website functionality.

9. Access and Correction

Under APP 12 and APP 13, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading

To exercise these rights, please contact us at ceo@grithsolutionspty.site. We will respond within 30 days.

10. Marketing Communications

We may send you marketing communications where you have consented, or where permitted by the Spam Act 2003 (Cth). You may opt out at any time by contacting us at ceo@grithsolutionspty.site or using the unsubscribe link in any marketing email.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

12. Complaints

If you believe we have breached the APPs or this Privacy Policy, you may lodge a complaint with us at:

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date.

14. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising under this Policy shall be subject to the jurisdiction of the courts of Western Australia.

15. Contact Us

For any privacy-related queries or concerns, please contact: